High-frequency tasks: Better to hire an expert
High-value tasks: Better to hire an expert
What’s left: low-frequency, low-value tasks
That and anyone good churns out of the system, gets a real job.
It’s that simple.
(Because Sam Gerstenzang asked…)
Context: In 2011, I launched Humanoid, a crowdsourced virtual assistant service. And yeah, it had all these problems.
For more context, check out Panos Ipeirotis’ writings on The Market for Lemons.